Sunday, February 28, 2010

What to do about my cell phone service, AT&T or Verizon?

This May is my last month in my contract with Sprint.  I have had Sprint/Nextel for 10 years now and I have no complaints about their overall service.  I've always had cell phone coverage whenever I needed it, there customer service has been ok and their prices are good.  After 10 years of being a good customer I am looking at changing carriers because I want a nice new phone.  There are three phones that I am very interested in:

The phone that I want the most is the Apple iPhone, which is only on AT&T.  With what seems to be so many complaints about AT&T's service, I keep wondering whether I would regret having them as my carrier.  With a positive review from PCWorld showing improvements, it makes me think that they are finally getting their act together.  Then, Consumer Reports has a report rating AT&T as the worst overall carrier and I wonder who to believe.  I have talked to several people about their personal experiences and again, I get mixed reviews so this hasn't been a lot of help either.

In second place is the Nexus One but not by much over the Motorola Droid.  I know the Nexus One is not on Verizon, yet, but I would wait till this spring when it is.  Verizon, for the most part, seems to get positive reviews across the board.  I know several people who use Verizon and they all seem to like them.  Plus if you look at any of the above reviews, Verizon is consistently giving good results there as well.

I want one of the phones listed above, with the iPhone taking top wanted, but I also want a carrier that I can rely on.  At the end of the day it appears that Verizon is the better carrier.  I am a Apple guy so, this makes me even more torn between my options.  I just wish I could get an iPhone on Verizon....maybe someday.

Does anyone have any suggestions or comments?

Anyone have some pointers to help me with my decision?

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